Shipping policy
Accurate Shipping Address
- It is the customer’s responsibility to provide a correct and complete shipping address when placing an order.
- Orders will be shipped based on the address provided at checkout. Gin Store cannot be held liable for delivery issues or undelivered packages caused by inaccurate addresses.
- If you need to update your shipping information, please contact us within 12 hours of placing your order. After this timeframe, your order will begin processing, and we may not be able to accommodate any changes or assume responsibility for errors.
Shipping Information
Your total Estimated Delivery Time consists of: Processing Time + Shipping Time
- Processing Time: 1–3 business days (Monday to Friday, excluding holidays).
- Shipping Time: 5–10 business days (Monday to Friday, excluding holidays).
Shipping Option:
- Standard Shipping: FREE – Delivered within 5–10 business days (excluding weekends and holidays).
Order Tracking
Once your order has been processed and handed over to the shipping carrier, you will receive a confirmation email with your Order Tracking Information. Use this information to monitor your shipment’s progress in real-time.
Return Policy
If you need to return your order, we accept returns within 30 days of delivery. For full details, please refer to our Return Policy.
Thank you for shopping at Gin Store! If you have any further questions about shipping or delivery, feel free to reach out to our support team.
Contact Us
- Email: support@gin-store.com
- Address: 1669 Exeter Dr, El Paso, TX 79928, United States.