SOULJA BOY JUMBO FLEECE HOODIE

Machine wash: cold (max 40C or 105F); Bleach as needed ; Tumble dry: medium; Iron, steam or dry: low heat; Do not Dryclean

Accurate Shipping Address

• It is the customer’s responsibility to provide a correct and complete shipping address when placing an order.
• Orders will be shipped based on the address provided at checkout. Gin Store cannot be held liable for delivery issues or undelivered packages caused by inaccurate addresses.
• If you need to update your shipping information, please contact us within 12 hours of placing your order. After this timeframe, your order will begin processing, and we may not be able to accommodate any changes or assume responsibility for errors.

Shipping Information

Your total Estimated Delivery Time consists of: Processing Time + Shipping Time

• Processing Time: 1–3 business days (Monday to Friday, excluding holidays).
• Shipping Time: 5–10 business days (Monday to Friday, excluding holidays).

Shipping Option:

• Standard Shipping: FREE – Delivered within 5–10 business days (excluding weekends and holidays).

Order Tracking

Once your order has been processed and handed over to the shipping carrier, you will receive a confirmation email with your Order Tracking Information. Use this information to monitor your shipment’s progress in real-time.

Return Policy

If you need to return your order, we accept returns within 30 days of delivery. For full details, please refer to our Return Policy.

Thank you for shopping at Gin Store! If you have any further questions about shipping or delivery, feel free to reach out to our support team.

Contact Us

• Email: support@gin-store.com
• Address: 1669 Exeter Dr, El Paso, TX 79928, United States.

At Gin Store, we are committed to providing a secure and hassle-free payment experience. The total cost of your order, including product prices and shipping fees, will be clearly displayed at checkout. We ensure full transparency—no hidden fees or unexpected charges. All payments are securely processed through PayPal's trusted SSL-encrypted platform, keeping your information safe at all times.

Accepted Payment Methods

We support the following payment options:

• PayPal
• Credit and Debit Cards: Visa, MasterCard, American Express (AMEX), and Discover

How to Complete Your Payment

For PayPal Users

1. At checkout, select the “Pay with PayPal” option.
2. Log in to your PayPal account or create a new one if needed.
3. Follow the instructions to complete your payment securely.
   Note: PayPal E-Check payments may require 3–5 business days to clear.

For Credit or Debit Card Users

1. Choose to pay with Visa, MasterCard, AMEX, or Discover at checkout.
2. If you don’t have a PayPal account, select “Pay with Debit or Credit Card” and proceed without signing up.

Why PayPal is Recommended

• Simple Tracking: Keep an eye on your payment status at any time.
• Advanced Security: Your financial details are safeguarded, as PayPal processes payments without sharing sensitive information.

Thank you for choosing Gin Store! Your satisfaction and security are our top priorities. Should you need assistance with your payment or have any questions, please feel free to get in touch.

Contact Us

• Email: support@gin-store.com
• Address: 1669 Exeter Dr, El Paso, TX 79928, United States.

At Gin Store, your satisfaction is our top priority. Please review our return policy below, which outlines the conditions and steps for processing returns efficiently.

Eligibility for Returns

We gladly accept returns, including exchanges or refunds, within 30 days of the delivery date. Unfortunately, any requests made after this timeframe may not be accepted.

To qualify for a return, the following conditions must be met:

• The item must be in unused, original condition.
• The item must show no visible signs of wear or damage caused by improper handling.
• The return request must involve one of the following issues:
  • Product damage during shipping.
  • Printing defects or poor-quality results caused during production.

Non-Returnable Cases

Please note that returns will not be accepted for the following reasons:

• Incorrect size or color selected at checkout.
• Errors in the shipping address provided by the customer.

(All return claims will be verified based on your original order details to ensure accuracy.)

How to Request a Return

Follow the steps below to initiate a return or exchange:

Step 1: Submit Your Request
Email us at support@gin-store.com with the following information:

1. Your Order Number.
2. The type of request: Refund or Exchange.
3. Clear photos or videos showing the defect. The provided evidence must clearly highlight the issue and display the product’s design to confirm it was purchased from Gin Store.

Step 2: Wait for Evaluation

• Our team will carefully review your request and assess the provided evidence.
• You will receive an email response shortly. Please check your inbox, including spam or junk folders, to avoid missing updates.
• If additional proof is needed, respond promptly to prevent delays.

Step 3: Final Resolution
If your return is approved:

• For Refunds: Refunds will be issued to your original payment method within 3 business days.
• For Exchanges: Share the replacement details (size, color, and updated shipping information) with us via email for prompt processing.

Important Notes

• Refund Amount: Refunds cover the product cost only; shipping fees are non-refundable.
• Refund processing time: Approved refunds will be processed within 3 business days.

If You Experience Delays with Refunds

1. Check your bank account or the original payment method.
2. Contact your bank or credit card provider, as processing times may vary.
3. If you still haven’t received your refund, please reach out to us at support@gin-store.com.

Thank you for choosing Gin Store. Should you have any questions or concerns, our support team is always here to assist you!

Contact Us

• Email: support@gin-store.com
• Address: 1669 Exeter Dr, El Paso, TX 79928, United States.